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February 20, 2006
Slow Learners or What
The juxtaposition of my trip to Denver and the conversation about requirements determination and scrum put me in mind of work I did at Colorado State University back in the summer of 1974...
That summer, we conducted a study of the causes of information systems failures. We interviewed personnel on several dozen projects and collected survey data on another fifty or so projects. Our analysis of the data revealed that the single most important factor in IS failure was a lack of appropriate user involvement.
Near as I could tell, my friend at Microsoft was telling me their single biggest problem is, yup, a lack of appropriate user involvement. That was 32 years ago.
Are we slow learners, or what?
Posted by DavidK at February 20, 2006 02:49 PM | Permalink